CUSTOMER SATISFACTION SURVEY
Customer ID # Email * Phone *
1) Why do you purchase your electrodes from Vermed?
Product Quality
Cost and/or Terms
Product Availablity/Shipping Times
All of the Above
2) How do you rate the quality of product?
Poor
Fair
Good
Excellent
Please Give Details:
3) Please rate your level of satisfaction regarding your salesperson:
Product Knowledge
Responsiveness
Comments:
4) In thinking about your most recent experience with Vermed, was the quality of Customer Service you received:
5) Are you purchasing any other electrodes from another source?
Yes
No
What kind?
6) How do we compare overall to other suppliers? Why do you say that?
7) If you could, would you order online?
8) Can we use your facility as a reference?